Services

Payroll
We provide a fully comprehensive payroll service using our computerised software which is fully HMRC accredited.  We tailor our payroll services to each individual client and quote an all-inclusive price for our services - no surprise add-ons, compulsory minimum fees or additional invoices.

The Payroll Service includes:
  • Weekly, fornightly, 4-weekly or monthly payroll periods with the option to pay individual staff on individual pay frequencies.
  • Hourly, weekly or annual pay rates. Variable or dual pay rates and multiple rates (overtime etc.)
  • Full Real Time Information (RTI) reporting to HMRC each pay period.
  • Monthly or quarterly PAYE reporting.
  • Payslips sent to client and/or employees by post or email.
Fees for our payroll only service start from only £130 per year (inclusive for 1-3 employees) - contact us to find out more.

Payment Administration
In addition to our payroll services we can also provide a payment administration service where required. This can give additional peace of mind to clients who then know that the whole payroll process is taken care of on their behalf.

The Payment Administration service includes:
  • Funds paid to our Client Account either directly from a funding provider and/or from the client.
  • Wages are then paid direct from Quill to employee bank accounts by BACS.
  • Quill make payments of tax and national insurance deductions directly to HM Revenue & Customs on the client's behalf (monthly or quarterly).
  • Ongoing records of all transactions are kept and can be requested at any time showing a current balance of account.

We can also provide a payment service to care agencies. As above, funds would be paid to our Client Account and payments would be made to care agencies as required. Invoices can be sent direct to Quill, or via the client, and regular payments are made by BACS to the agency. This can be run in conjunction with the payroll service or as a standalone service for those who solely use agency care or individuals paying a variety of sources as part of a Self Directed Support package.

Our payment administration service starts from only £195 per year (inclusive of payroll processing where applicable) - contact us to find out more.

Financial Monitoring
A main part of opting to use Direct Payments/Self Directed Support to choose your care is the requirement to supply financial monitoring information to the funding provider. Therefore, as part of our payment administration service, we also include a financial monitoring service. Information can be emailed/posted to the Local Authority as often as required e.g. each pay period, monthly, quarterly, or annually.

Monitoring information supplied would include:
  • Copies of spreadsheets showing all activity on the client's account for the period required.
  • Copies of P11's showing all payments made to employees, along with tax and national insurance deductions.
  • Copies of care invoices paid during the period.
  • Any additional information required.
We find that most Local Authorities are happy to use our own information (spreadsheets, etc) for monitoring purposes and we therefore make no additional charge for supplying this information. Where specific forms are required to be completed there would be a small additional charge.

For payroll clients who manage their own funds, we can also provide payroll details for monitoring (P11's etc) to back-up their own financial records. Again, this information can be emailed or posted at the frequency preferred by the funding provider and will not normally incur an additional charge.
Employer Liability Insurance
Via Fish Insurance, Premier Care Insurance or an insurer of your choice/local authority's choice.
Workplace Pensions
Automatic Enrolement to the new Workplace Pensions has been gradually rolled out to all employers and their employees over the last couple of years.  

Many of our clients have already reached the AE Staging Date, with all others due to reach theirs by early 2018, and all newly registered employers will have to assess their staff immediately from Oct 2017.

As part of the payroll services we already provide, we now also offer a service to take care of pensions on our clients' behalf.  Pensions are provided through NEST, which is the government backed scheme, and we've worked closely with an Independent Financial Adviser to make sure we offer our clients the best service to help them meet their pension obligations.

All employers will receive information from us as we near their Staging Date but please have a read through of our latest pension update mailshot for general info: click here